Shipping rates
Free shipping
For web orders over €99 (VAT included) in mainland Spain and Portugal. Not valid for professional clients, in this case the amount of the shipment will be €4.99. In France, Holland, Belgium and Germany free shipping from €250 (VAT included).
Spain and Portugal (Peninsular)
€4.99 (VAT included)
France, Belgium, Germany, Italy, Holland, Austria, Croatia, Slovenia, Estonia, Greece
€15 (VAT included)
Balearics
€14.99 (VAT included)
Canary Islands, Ceuta and Melilla
25,00 €*
*All orders destined for the Canary Islands, Ceuta and Melilla will be processed as an export in accordance with current tax legislation.
Keep in mind that the amount charged for transportation includes only the transportation of the merchandise, and not all the expenses accrued by the importation at the customs office of destination.
In accordance with current regulations, all shipments made by companies destined for the Canary Islands, Ceuta and Melilla will carry an additional cost of DUA for export, the amount of which is €12.84.
If you need detailed information about the import costs, you can contact the Customs Authority of your locality, where you will receive complete information on the expenses and commissions accrued by the import.
Shipping method
Home delivery in 24/48 hours for orders destined for Spain and Portugal (peninsular) as long as all the items in your order are in stock (except the Canary Islands, Ceuta and Melilla where customs procedures may delay it for an undetermined period).
Any order that contains products in liquidation may suffer incidents with the stock due to the liquidation of the last units, in any case the stock of your order and its delivery time will be communicated to you by our commercial department.
Refund
Shipments that include refunds will have a supplement of 3% on the total amount of the order. The minimum supplement for reimbursement will be €3 plus VAT.
Expeditions
The merchandise always travels at the expense and risk of the transport company, even in the case of special agreements.