By submitting an order, THE CUSTOMER ACCEPTS THE FOLLOWING CONDITIONS OF SALE:

Prices

It is understood by units and euros. They will be those that appear in our current rate at the time of acceptance of the order.

The sale prices may be modified without prior notice, being notified as soon as possible, although the commitments made with customers at the time of purchase will be respected, except for the original replacement fees that the changes are given without prior notice by the manufacturers themselves.

Orders

The minimum purchase amount is €15 (VAT included) for the supply of orders.

Shipping costs

They will be borne by the buyer.

Any order over 99 euros (VAT included), will be sent postage paid, to any destination in Spain and Portugal, within the peninsular areas (Islands not included).

Expeditions

The merchandise always travels at the buyer's expense and risk, even in the case of special agreements.

Accepted payment methods

Credit card

We have a secure payment gateway so that you can make the payment using Visa or Mastercard credit cards, without the need to provide us with your bank details.

Bank transfer or account deposit

The ENXURO account number will be indicated to you once you have placed your order.

Cash on delivery

Payment is made at the time of receipt of the package at your address. This method has the inconvenience of carrying, by the transport company, an additional 3% on the price, for procedures.

Paypal

PayPal is the fast and secure way to pay online. You can easily pay for your purchases with your debit card, credit card or bank account through PayPal.

Financing methods

Split your payment with SeQura

Divide your payment into 3, 6 or 12 monthly installments. Immediate, without paperwork and with only a fixed cost per installment.

How does it work?

  1. Choose Split your payment with SeQura when placing your order and pay only the first installment.
  2. Receive your order.
  3. All other payments will be automatically charged to your card.

You can also pay the total of your order whenever you want without additional costs.

How much does this service cost?

The cost of the service is between €3 and €27 per installment, depending on the amount of the order. There is no interest and there is no other additional payment.

Receive first, pay later

How does it work?

  1. Choose this option when placing your order, you do not need a card.
  2. Receive it and check your purchase.
  3. You have up to 7 days after shipment to pay.

Without aditional costs.

If you have more doubts you can solve them through the following link.

Returns

Customers will have a period of 15 calendar days to notify their desire to withdraw one or more products from their order according to article 18 of Royal Legislative Decree 1/2007, of November 16.

You can make the return in the following way:

- Communicating it by e-mail to pedidos@enxuro.com attaching your personal data as well as the order number.

-Once we have received it, we will contact the customer to organize the collection of the products. All merchandise must be returned in perfect condition, without having been modified or personalized by the customer, in its original packaging in perfect condition and protected so that it is not received with seals or adhesive transport tape. If it is not possible to return the merchandise in its original packaging and in perfect condition, the merchandise will suffer depreciation.

-Returns must be delivered at destination within a maximum period of 15 calendar days from the date of receipt of the product. Otherwise it will be rejected and returned.

-Once the perfect condition of the merchandise has been analyzed, we will pay you the amount of the product plus the shipping costs paid in the initial order within a maximum period of 14 days.

-Refunds will be made by purchase voucher.

-Returns of electrical material will not be accepted.

-Returns of material expressly ordered for the client will not be accepted.

-The client must manage and bear the shipping costs associated with the return, in case of requesting that Enxuro carry out this management, the shipping costs derived from the return of the product to the seller will be charged to the client and its amount will be 9, €99 VAT included for shipments originating in the Iberian Peninsula. In the event that the shipments come from outside the Iberian Peninsula, the expenses will be calculated once the product arrives at the Enxuro warehouses.

-The customer can send the merchandise back by their own means, in this case the customer must pay €4.99 return management fees.

-For shipments originating in the Balearic Islands, the Canary Islands, Ceuta and Melilla, the merchandise must OBLIGATORY be sent on behalf of the client and the return management costs will be communicated during the processing of the procedure.

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